Hot leads go cold overnight
A pre-approved $5M buyer emails five agencies at 10pm. The one that answers first gets the exclusive.
PreSorted for Real Estate
The first agent to reply wins. Make it you - every time .
A pre-approved $5M buyer at 10pm. A no-hot-water emergency at 9pm. PreSorted answers both in seconds - matching buyers to your stock, dispatching trades under tenancy law, and briefing your agents before their morning coffee.
Tonight's inbox - answered
1
ready to send
2
needs review
2
gated
5 Of 5 Prepared
Looking for 4BR in Toorak - off-market preferred
15 min + 12 hr 45 sec
Buyer Lead
High Risk
Hot Lead
NO HOT WATER - 9pm - 3 young children
23 min + 8 hr 45 sec
Emergency Maintenance
High Risk
Urgent Repair
Lease renewal - can we negotiate the rent increase?
33 min 1 min
Lease Renewal
Medium Risk
Review
Tenant 3 weeks in arrears - what is happening?
19 min 1 min
Arrears Query
Low Risk
Approve
Tenant has damaged the property - bond dispute
33 min + delay 1 min
Bond Claim
Medium Risk
Review
The Agency Inbox Problem
Twelve hours of silence is a lost listing.
Buyers, tenants, and landlords all judge you on the same thing: how fast the reply comes - and what's in it.
Urgent repairs are law, not service
Hot water failure is an urgent repair under tenancy legislation - a same-day obligation, not a morning task.
Landlords judge you on updates
The arrears were being handled correctly - but the landlord had to chase, so it looked like nothing was happening.
PM software + trades + inbox
Condition reports, comparables, contractor lists - assembled by hand for every reply, after hours included.
The arrears were managed correctly - the silence wasn't. PreSorted turns the file into the update before the landlord has to chase.
How PreSorted Fits Agencies
Core + Atlas + Hub for sales and property management.
From buyer enquiry to bond claim - every email pattern an agency sees, covered.
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Patterns for buyer leads, urgent maintenance, renewals, arrears, bonds; after-hours urgency alerts agents any time.
Tenancy legislation timelines, maintenance policy, agency processes - cited in every update.
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pm-software
tenancies & arrears
trades
emergency dispatch
crm
buyer profiles
Agency Email Cases
Five real agency emails, handled end to end.
Expand each case to see what PreSorted reads, checks, drafts, and proposes - and where your team decides.
1
Read
4BR Toorak/Armadale
$4.5-5.5M
pre-finance approved
off-market interest
exclusive
2
Reason
CRM: no existing record - buyer profile created
Property database: two off-market listings match the brief
Lead agent identified
3
Draft
“
“We have two properties not yet publicly listed that would be worth discussing… Our Director will call you personally first thing tomorrow.
”
Immediate acknowledgement that earns the callback "
4
Propose
Lead agent alerted by SMS - regardless of the hour
CRM profile with full brief attached
Approve
The exclusive is yours.
Review Trace
Edit Draft
Approve & Send
Escalate
The Agency Inbox Problem
Twelve hours of silence is a lost listing.
Buyers, tenants, and landlords all judge you on the same thing: how fast the reply comes - and what's in it.
19 → 0.5
Minutes per email
Average manual handling of 19 minutes per email, prepared by PreSorted in under 30 seconds.
24/7
Lead acknowledgement
Every buyer enquiry answered in seconds - with the agent alerted, any hour.
Same-hour
Urgent repairs dispatched
Legislated repairs get a contractor moving at 9pm, not 9am.
0
Landlords left chasing
The file becomes the update - proactively, before the “what is happening?” email.
Timing based on the PreSorted real estate workflow library - real email workflows, before and after.
The Agency Inbox Problem
Twelve hours of silence is a lost listing.
Buyers, tenants, and landlords all judge you on the same thing: how fast the reply comes - and what's in it.
Pm
PM software
Tr
Trades network
Cr
CRM
Ca
Calendar
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PreSorted Atlas
＋
Portals / listing systems on request
PreSorted Atlas
＋
Portals / listing systems on request
FAQ
Before you decide.
Straight answers for agencies on leads, maintenance, and tenancy.
No. Emergency maintenance authorisations and lease negotiations stay gated. PreSorted drafts options with PM-system context for your team to approve.
PreSorted for Real Estate
Speed wins listings. Follow-through keeps them.
Leads answered at midnight, repairs dispatched by law, landlords updated before they ask - every action on your terms.
Enterprise ready · SOC 2 · 50+ connectors