Make moves data between apps. PreSorted reads what the email says .
Make gives you a visual canvas for wiring triggers and actions across apps - powerful, but still blind to the meaning of an email. PreSorted reads the email itself, reasons over your connected systems, and drafts the reply and the follow-up action.
The short version
Make is a visual automation builder for connecting apps through scenarios. PreSorted doesn't need a scenario built per case - it reads the email, checks context, and drafts the reply through a policy that applies across every matching email.
PreSorted vs. Make, feature by feature
Where PreSorted and Make actually differ - not just marketing claims.
| Feature | PreSorted | Make |
|---|---|---|
| Understands email content | Reads and reasons about every email | Routes on fields and conditions, not meaning |
| Drafts a reply | Yes | No - moves and transforms data |
| Visual scenario builder | Not needed - policy-based | Yes, core interface |
| Checks connected systems automatically | Built in, every email | Only what you wire into the scenario |
| Approval gate before acting | Default, every action | Runs unattended once published |
| Best for | Judgment-call email at scale | Complex multi-app data workflows |
Nobody wins every use case. Here's the honest split.
Choose PreSorted when
- The task is reading and writing, not just moving data
- You want context checked before a reply, not after
- Maintaining a scenario per email type isn't worth the engineering time
Choose Make when
- You're building a genuinely complex, branching data workflow
- No email reading or writing is involved at all
- Your team already thinks in visual automation scenarios
PreSorted vs. Make, answered.
The questions teams actually ask when comparing the two.
Use Make for the data. Use PreSorted for the inbox.
See how PreSorted reads a real email and drafts the reply.
Enterprise ready · SOC 2 · 50+ connectors